Privacy Policy
Last updated: 11 August 2026
Tecovoo respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect information when you visit tecovoo.com, contact us, or submit an enquiry about our products and services.
1. Information We Collect
Tecovoo primarily collects personal information that you voluntarily provide when contacting us or submitting an enquiry.
This information may include:
- Your name
- Email address
- Telephone number
- Company or organisation name
- Country or location
- Product or model you are enquiring about
- Information contained in your message or enquiry
Please avoid submitting sensitive personal information that is not necessary for your enquiry.
Our website hosting and security systems may also automatically process limited technical information, such as IP address, browser information and request details, where necessary to operate, secure and protect the website.
2. How We Use Your Information
We use the information you provide only for legitimate business purposes related to your interaction with Tecovoo, including to:
- Respond to enquiries and requests for information
- Provide product, specification or availability information
- Understand your requirements
- Prepare relevant responses or follow-up communications
- Maintain appropriate records of business enquiries
- Protect the website against spam, fraud, abuse and security threats
- Meet applicable legal or regulatory requirements
We do not use information submitted through our enquiry forms for unrelated purposes without an appropriate basis.
3. Marketing Communications
Submitting an enquiry does not automatically subscribe you to marketing communications.
If Tecovoo introduces newsletters or other direct marketing communications, appropriate subscription and opt-out mechanisms will be provided.
4. Sharing of Personal Information
Tecovoo does not sell or rent your personal information.
Information may be disclosed where reasonably necessary to:
- Tecovoo personnel or authorised representatives who need the information to respond to your enquiry
- Service providers supporting website hosting, email, security or other necessary business infrastructure
- Professional advisers where required
- Government, regulatory or law-enforcement authorities where disclosure is required by applicable law
Service providers are expected to handle information only for the purposes for which it is provided and subject to applicable confidentiality and data-protection requirements.
5. International Processing
Tecovoo operates internationally and may communicate with customers, suppliers and business contacts in different countries, including Australia and the United Arab Emirates.
As a result, information submitted to Tecovoo may be processed or accessed in a country other than the country from which you submitted it.
Where applicable, Tecovoo takes reasonable steps to ensure personal information is handled appropriately when it is processed across jurisdictions.
6. Data Security
Tecovoo takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
These measures may include secured hosting, encrypted connections, access controls, website security protections and restricted access to enquiry information.
No internet-based system can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting applicable legal obligations.
Information that is no longer reasonably required may be deleted, anonymised or securely disposed of where appropriate.
8. Cookies and Website Technologies
Tecovoo may use cookies or similar technologies that are necessary for the operation, security and functionality of the website.
We do not currently intend to use information submitted through contact forms for behavioural advertising.
If additional analytics, advertising or tracking technologies are introduced, this Privacy Policy and any applicable consent mechanisms will be updated accordingly.
9. Third-Party Websites
Our website may contain links to third-party websites.
Tecovoo is not responsible for the privacy practices, security or content of external websites. You should review the privacy policy of any third-party website before providing personal information to it.
10. Your Privacy Choices and Rights
Depending on your location and the laws that apply to you, you may have rights concerning your personal information.
These may include the right to request:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of information where applicable
- Restriction of certain processing where applicable
- Information about how your personal information is being handled
We may need to verify your identity before processing a privacy-related request.
11. Australia
Where Australian privacy law applies, Tecovoo handles personal information with regard to the Privacy Act 1988 (Cth) and applicable Australian privacy requirements.
12. United Arab Emirates
Where United Arab Emirates data-protection law applies, Tecovoo handles personal information with regard to applicable UAE privacy and personal-data protection requirements.
Other local laws may also apply depending on the location of the individual, the relevant Tecovoo operation and the circumstances of the interaction.
13. Children’s Privacy
The Tecovoo website and its products and services are intended for business and general commercial enquiries and are not specifically directed at children.
We do not knowingly seek to collect personal information from children through our enquiry forms.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our website, business practices, technologies or applicable requirements change.
The latest version will be published on this page with an updated revision date.
15. Contact Us
For questions about this Privacy Policy, requests concerning your personal information, or other privacy-related matters, please contact Tecovoo through our website.
Website: tecovoo.com
Contact: tecovoo.com/contact/
Please include sufficient information for us to understand and respond to your request.